James took the time to really show me what they had to offer and that allowed me to consider options I hadn’t thought of. He was very patient through m multiple visits and never once made me feel like I was wasting his time.
Didn't have an appointment but stopped by to see If there was any chance of getting my oil changed. I was told there was about a 2hr wait time but it could be done. About a hour later it was done, truck washed, and everyone was very courteous and professional. This is why I continue to have my maintenance done there.
Went in for windshield sprayer nozzle replacement. Parts were under $20. Labor price was charged at $198. This repair was very overpriced. I’m not sure it’s cost effective for me to continue my servicing at this dealership...
Was a little disappointed in GM, because the repairs I need are still just bulletins and no fix is available yet! The dealership however did an amazing job explaining the process and the car wash was unexpected. Glad I decided to return to the dealership my vehicle was purchased, it may be more of a drive but the customer service experience made it worth it
Can't say enough about Joseph, my service adviser. He's been awesome every time I've been there. I've even stopped taking my Chevrolet truck to the Chevrolet dealer I've been using for years. I take everything to Cavender (Joseph) now.